Our Business Team

Jeanne D, CDA, LDA
Business Team Lead, Business Administrator / Clinical Assistant

Jeanne D. is the treatment coordinator here at Soft Dental. Her versatility is an invaluable asset and allows her to split her time between the business office and the clinical area as a clinical assistant. In her free time she enjoys playing softball, volleyball, bowling and spending quality time with her husband and twin boys. She is an avid New York Yankees fan!

Rachael, CDA, LDA
Clinical Assistant / Business Administrator

Rachael is a Certified and Licensed Dental Assistant and works as an insurance/business administrator with our business team. Rachael is able to split her time as needed between the front office (scheduling appointments and assisting with treatment consultations) and the back office (verifying insurance benefits and working with insurance claims). She is proud to have served in the U.S. navy as a Naval Hospital Corpsman. She is happily married with two grown children. In her free time she loves spending time with her family.

Lien
Office Administrator

Lien is our Office Administrator and does a large load of the "behind the scenes" work in this office, including accounts payable and recordkeeping. She also maintains her CPR certification to help with in-office safety. As a mother of two small children, she is constantly busy, but enjoys cooking and planting flowers in her free time. Lien is proud to also be Dr. Nguyen's wife.

Ericka
Business Administrator

Ericka is our business administrator and also our marketing team. Ericka studied business and marketing/management at Anoka Ramsey Community College and graduated in 2017. Her passions are traveling, hiking, fishing and spending time with her family and friends.

Our Hygienists

Krissy, RDH, LDA, BS
Hygiene Team Lead

Krissy uniquely is both a Registered Dental Hygienist and a Licensed Dental Assistant. She has received additional training through ALD to become diode laser certified. She has experience in both general and orthodontic practices, bringing a vast knowledge to her patients. In her time away from the office, she stays busy with her four children and loves attending their activities. Krissy also enjoys camping, gardening and traveling with her husband and children.

Kayla, RDH
Hygienist

Kayla grew up in Pine City on a dairy farm and graduated from Lake Superior College in 2017. She enjoys creating relationships with every patient she sees. She also has received additional training through ALD to be diode laser certified. Kayla resides in Pine City with her husband, Austin and her son, Francis. In her free time, she enjoys spending time with her family, playing with her son Francis, going on walks, working in her vegetable and flower garden, traveling, and cooking.

Connie
Hygienist

Connie has been a Dental Hygienist since 2014. She spent her first few years managing her own business as a traveling Dental Hygienist which helped her experience a wide variety of specialties, services and practices- all knowledge that she is happy to bring to patients here at Soft Dental. She has also received additional training through ALD to become diode laser certified. Connie's favorite thing about Dental Hygiene is educating patients on their own dental health and helping create customized care that works for them. In her home life, she loves yoga, travel, hiking (especially in Alaska!), reading, and spending time with her husband and son.

Our Clinical Team

Tricia, LDA
Clinical Assistant

Tricia has been a licensed dental assistant for over 9 years. As a dedicated dental assistant, Tricia has volunteered her time in Jamaica as part of a dental mission and looks forward to the day when she can once again help people in need. Tricia enjoys working alongside the doctors while getting to know our patients and providing them with an excellent dental experience. You will always find Tricia in good spirits and ready to make your appointment a fun part of your day. In her free time, there is no place she would rather be than spending time with her daughter Mara.

Julie, LDA, AAS
Clinical Assistant

With years of experience in working in general dentistry offices, Julie is a Certified and Licensed Dental Assistant. She has spent most of her years as an assistant working in the Rush City community and has seen much advancement in dentistry and in this particular dental practice. She loves working in such a beautiful, high-tech office. In her free time, Julie enjoys reading, camping, biking and spending time with family and friends.

Jennie, LDA
Dental Assistant

Jennie is a licensed and certified Dental Assistant who graduated from Century College in 2018. She lives in Pine City and has been in the dental field for almost a year now. Learning new things and building a relationship with patients has been one of the most rewarding things about working at Soft Dental.
In her free time she loves just spending time with her daughter, husband and three dogs fishing and doing things outdoors.

Dyna
Dental Assistant

Dyna is a licensed/certified dental assistant. She graduated from Herzing University. On her free time she likes to be with her family, cook and explore new places.